Covid-19

Some information below on what Go Store is doing to help in the national effort to limit the spread of the COVID-19 (Coronavirus).
The health and safety of our customers and staff members are our top priority and we are closely following the recommendations from the government.

Latest Coronavirus Update – 24th July

Our Opening Hours

Go Store is now back to operating our normal hours.  These are:

Monday to Friday           8am – 6pm
Saturday                           9am – 4pm
Sunday                              11am – 2pm

Our reception opening hours may be subject to change at short notice, as at times we might have reduced staffing; your understanding is appreciated.

At Go Store in York, the health and safety of our small team and customers is our number one priority. Although our store is a large building we generally have a low footfall and only small number of customers ever in the store at any one time.

In line with the updated Government’s advice we remain COVID-19 compliant with appropriate measures.

We have installed Perspex barriers, floor distancing markers, hand sanitisers and other washing facilities.

from 24th July 2020 we request that all our customers wear a face covering when in close contact with each other in high traffic areas whilst at the store, in line with Government guidance, and if you are invited into the reception by a member of staff.

We have installed appropriate COVID-19 customer signage which is kept under review

Our reception doors are closed and customers will be allowed only be into our reception area one at a time when absolutely necessary and invited by a member of staff.

Only two people allowed in a lift at a time. Please don’t try to share the lift with other customers, only those in your party or group.

We have intensified the daily cleaning levels of our storage centre, especially in the most commonly touched points. But as we have an Smartphone App to open most doors, we have minimal touch points in the store.

All new and prospective customers, can reserve a room online and complete move-in documentation electronically without needing to be present at our store. Other customers can complete the process in our store when they move-in.

We would ask our customers to be patient and to respect and observe our notices relating to our operational changes.

We continue to closely monitor information from the UK Government and Public Health England officials, and to follow all guidelines to ensure we are doing everything we can to continue to provide a clean and safe environment for all our valued customers and colleagues.

Thanks for your patience and understanding. Together, we will get through this.

Stay safe.

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