Covid-19

Some information below on what Go Store is doing to help in the national effort to limit the spread of the COVID-19 (Coronavirus).
The health and safety of our customers and staff members are our top priority and we are closely following the recommendations from the government.

Latest Coronavirus Update – 1st May

Go Store remains open daily and is committed to operating during the lockdown period for existing and new storage customers. Most importantly Go Store Self Storage is an automated facility, so customers can reserve space and move-in to or out of storage without having to come into contact with our team of staff. From reserving your space on-line to a contactless move-in, through to accessing the facility with our bespoke App for your smart phone. Social distancing and contact with surfaces can be kept to an absolute minimum.

Whilst we are operating temporarily with reduced staffing onsite in reception, all CCTV is monitored and all telephone calls will be answered within our normal opening hours. Customers can access the facility as normal, just follow the clear instructions at the gate and call us in advance on 01904 215705. Customers with extended access remain unaffected. New customers can be guided through the process.

Normal Opening Hours:

Mon-Fri: – 8am – 6pm
Sat: 9am – 4pm
Sun: 11am – 2pm

Storage and distribution is listed as one of the businesses the Government has requested to remain open to support essential online and offline retail.
www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance

Our objective is to keep our storage facility open – with temporary adjustments to our reception staffing levels and hours – so that our customers can continue to benefit from our secure services. Some of our business customers are distributing essential supplies, and indeed we include the NHS and other public sectors amongst our customers.

In addition, we have customers who have had a sudden need for short term storage triggered by the recent lockdown. Many of these are businesses whose retail outlets or distribution hubs have closed and therefore have an emergency need for the storage of their stock. Many are small entities using our services as e-Traders and online selling of essential goods. The Government has specifically requested that online retailing should continue.

There is also a continued demand for self storage from private individuals. Although this demand is much lower than usual, some people continue to have an emergency need for secure storage space at this time triggered by loss of accommodation, cancelled university terms, cancelled house moves and delayed refurbishment projects.

However, we have to balance the needs of these customers against the regulations required to limit the spread of Coronavirus and that is why we have implemented the onsite and staff measures to limit any contact between our staff and customers.

Thanks for your patience and understanding. Together, we will get through this.

Stay safe.

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