18:53 24 Jan 21
Went out of the way to help me last minute, great service, much appreciated!
19:45 22 Jan 21
Fantastic customer service... Seamless placed the order and they delivered... The team even looked to save me money with my requirements in regards to the amount that I was storing they wanted to ensure that storage was of correct size. They stated that should I not require the 150 sq ft then they had plenty options to accommodate should I need to reduce my sqft. However I needed it all and more and again they accommodated this with minimum fuss.Again I can not say enough with the customer service they tailored the costs to price math others in the city ..My decision to put my furniture into storage was a very last minute, however my enquiry was personal answered by a phone call within minutes of me placing it ... This I can say was not mirrored by their rivals within the City. Fantastic service from Jamie, Craig and Karen .... Bravo ..... suburb.... Amazing value for money. Will recommend you all I meet
14:20 22 Jan 21
Easy to set up and moved in within 20 minutes excellent.
04:26 01 Jan 21
We were looking for longterm storage and had contacted Go Store and numerous competitors for quotes.Go Store immediately stood out as we received a call from Karen to advise us on the size of unit we would likely require and in fact saved us money by suggesting we would need a smaller unit than originally thought.Despite the lockdown happening the process of taking on the Unit was seamless and the smart phone access app is ingenious and allowed us to fill our Unit at our own rate.I cannot praise Karen or Jamie highly enough as they have been so welcoming and helpful through the process and it is hard to think how our experience with the company could have been improved. No hesitation whatsoever in wholeheartedly recommending them to everyone.
17:18 22 Dec 20
08:54 22 Dec 20
ther are awesome clean friendly always looking to help you secruity is good too the staff always welcoming
12:49 20 Dec 20
Go Store saved our bacon. I wanted storage for my belongings that was safe and with their security system I knew it was more than safe. It may cost a bit more but it's worth the extra pennies as it all includes insurance and high tech security. Sure we can't go in at 2am but it just means being organised. The staff are great and so helpful and friendly. I honestly couldn't ask for better people to look after my belongings.
12:11 20 Dec 20
Very friendly and efficient staff and service. Easy to use and access as well as being clean and with social distancing measures in place.
17:49 19 Dec 20
Great experience with Go Store - the units are very spacious and the whole building is kept pristine. Entry and access to units can all be controlled via an app which works really well and perfect for these times as there is no need to touch anything.Jamie, Karen and the team were a pleasure to deal with and went above and beyond to help us find the units we needed at the best price. Really friendly and exceptional service.
17:36 19 Dec 20
This is a really great storage facility. It has a good selection of store room sizes and it is spotlessly clean. Jamie and Karen and the rest of the team are always smiling, welcoming and helpful.Sue Mosley
17:21 19 Dec 20
14:39 19 Dec 20
Absolute pleasure to recommend GoStore! After a very stressful move the Go Store team couldn’t have been more welcoming and helpful. So reassuring to know our things are safe inside their immaculate units. Excellent service & modern facility. Would recommend.
15:12 13 Dec 20
Very efficient, friendly staff. Clean and easy to use. I strongly recommend.
20:35 12 Dec 20
can't fault, friendly and helpful. would definitely recommend. Easy access to self storage within reach in monks Cross area.Enough parking space outside plus designated loading areas for customers.Very friendly & helpful staff, just ASK Jamie his great man 😀Impressed with how effective and secure Smart storage app works. Customers can control their access remotely! wide aisles space for social distances and measures are taken by management! Keep up the good work 👍
21:13 11 Dec 20
I can not recommend Go Store Self Storage York enough. Last minute we were unsure if our move date from London to York would change and we would be stuck with no where to store all our belongings. Calling Rory with 24 hours notice, he was reassuring, helpful, knowledgeable and went above and beyond. Just what you need in a stressful time. I felt valued as a customer and couldn’t believe how good value for money the service was. Best customer service I have had in years! Grace Excellent service, friendly people and secure, clean storage that’s easy to access. Would highly recommend.
11:08 10 Dec 20
Excellent staff, and excellent service. They work with you to accommodate the right size storage for the items you have. You get a top quality storage room and security, knowing your items are fully secure.Was blessed to have met the owner and manager of the place as they saved me a few quid from a 100 I thought my storage would be to a 75 sq ft which fit snuggly based on the size of the van I delivered the goods in.If you need a good storage solution, the buck stops with this business!
22:43 09 Dec 20
I’ve had an absolutely brilliant experience with Go Store York. From initial enquiry to checking out, Jamie and Karen couldn’t have been more helpful, friendly and accommodating. The unit itself was immaculately clean, and easy to access. I had my belongings in storage for 5 months and didn’t have to worry once. Should I ever be in a position where I need to use storage again, I wouldn’t think twice to return. A fantastic service run by a fab team. Thank you for making my experience as stress-free as possible!
19:13 08 Dec 20
18:31 08 Dec 20
Clean, bright, efficient with friendly and helpful folk when you need it. Convenient location too. Use them.
12:29 24 Nov 20
Great storage units, very professional and very modern with security done through an app on your phone. Would highly recommend it!
13:18 19 Nov 20
Jamie and Karen and team at Go Store were fantastic in dealing with my enquiry and needs. Although I didn’t need to use the facility in the end I would not hesitate to go to them if and when I do. From the moment I spoke with them they lifted a weight off my shoulders. We were relocating and had no permanent base yet, faced lots of uncertainty and stress and Karen and Jamie lightened the load with their outstanding customer service, flexibility, advice and communication. I felt completely confident that that approach would have been the same when we arrived. It makes an enormous difference to get this sort of reception. Thank you so much Jamie, Karen and team.
17:07 17 Nov 20
Superb facility, staff very friendly and a pleasure to deal with. Would definitely recommend.
08:28 10 Nov 20
11:12 07 Nov 20
Really pleased with the service provided by Go store. Jamie was very friendly and professional, everything went smoothly and it was nice not to have to worry about my belongings whilst planning a move. Would definitely recommend.
08:39 02 Nov 20
We have purchased 20+ cardboard boxes very recently, they are all double layers and very sturdy perfect for a house move! In the store you can see the boxes altrady build up so you can have an idea of the sizes.The price it is one of the lowest in York (NOV 2020) and the quality if top notch!We will be back for some more as 20+ boxes are not enough!Highly recommended !!
11:35 28 Oct 20
First class service with extremely helpful, friendly and professional support and advice every step of the way. From my first phone call all the the staff went out of their way to assist me not only with my initial storage requirements but also with suggestions for the best and most economic solution for my changing storage requirements. The new purpose built facilities are both clean, efficient and very user freindly and the level of security without undue impedance to easy access to the storage lockers provides peace of mind.
14:32 27 Oct 20
Go Store has been really great to deal with - helpful staff, great facilities, lovely clean units, and the use of the van was a dream too. A total doddle.
07:21 18 Oct 20
Very friendly and professional. The storage facility is modern, clean and you feel like your belongings are in safe hands.
10:08 16 Oct 20
Excellent, flexible storage facility. Very clean, easy to access and use, helpful professional team. Positive experience all round, would highly recommend.
16:32 15 Oct 20
I had a great experience with Go Store Self Storage and Jamie personally! The unit was very spacious, no manual locks just click a button in the app on your phone (I loved that app and never seen it in any other storage before). They even accepted shipment and put it in a safe place because I couldn’t come at the time of delivery. Highly recommend, Jamie is brilliant, very friendly and always willing to help with anything! If ever need a storage unit again, you will be the first I will go to! Thank you very much for a great service!
10:18 27 Sep 20
First class customer service and efficiency. Registration was fast and very COVID safe. Karen was very friendly and couldn’t do enough to help. Would highly recommend.
15:55 21 Sep 20
I used Go Store Storage recently and recommend them highly. The team was amazing to work with and down to earth. The fact that it was easy to use took the stress and weight off of me and my parents shoulders in this time within the world. The site itself felt safe and was clean which was hopeful and I felt secure in leaving my items in storage and returning home. Jamie and his team should be proud of the work they are doing and are lovely to deal with.Will be telling all students of this service as it is worth it without doubt.Thankyou so much Go Store.
13:13 16 Sep 20
It was an easy and straightforward process, the staffs were friendly. It was a great experience overall.
11:37 10 Sep 20
Fantastic service, very responsive, friendly team. The facilities are clean and fresh. Very happy with my storage locker.
11:42 07 Sep 20
Outstanding facility with very friendly and helpful staff.
14:20 05 Sep 20
Fantastic customer service. Really helpful when coming to choose size of locker for my needs.
10:08 03 Sep 20
The people at Go Store made this process very simple from start to finish. Everyone was friendly and informative so I knew what would happen every step of the way. The security procedures in the storage lockers are very impressive and I feel safe with my belongings secure in their facility.
S And B Crosland
10:06 29 Aug 20
A professionally run and efficient service with competitive prices and a very friendly and accommodating team. The system is simple to use and the free van hire is an absolute bonus.
07:28 29 Aug 20
From start to finish of using the storage services at Go Store York, everything was brilliant. Jamie was super helpful along with Karen and Harry, nothing was too much trouble for them. The storage units were arranged in a matter of hours for us to use, they were very clean and tidy and safe. The system to access the storage units on the app was brilliant and meant during lockdown we could use the facilities. Would highly recommend Go Store York. Great service. My experience at Go Store was absolutely excellent. The staff are really helpful and everything went incredibly smoothly. Done and dusted is a couple of hours! Thanks Go Store!
12:28 19 Aug 20
Great service and friendly staff. They even managed to save me some money by providing a smaller locker when I realised I didn’t need as much space as I’d originally requested. Thanks again guys.
11:43 31 Jul 20
A well located self storage company. The units are clean and dry and come in a good selection of sizes. The staff are friendly and helpful.If you are looking to store items give this company a try. Super helpful, personable service, reasonable price.Go store staff made it quick and easy to drop off my items, they carried them to storage themselves, I didn't have to wait around for paperwork. They were flexible regarding awkwardly shaped items and that i had to make two drop-offs/collections due to my small car. All my items were returned safely and I didn't have to book an appointment to pick them up.Very pleased!
16:29 27 Jul 20
Perfect service for students, very easy to set up and great customer service if you want to vacate early. Jamie and Harry were especially helpful. Would use GoStore again. Great storage facility. The building is always very well maintained and clean. The staff are extremely friendly and helpful. Security at the facility is very good and access to the premises is by mobile entry which works well. Having use of the van to move things has also been extremely useful. Thanks Jamie and everyone else at Go Store! Clean, efficient, friendly and organised 😀 WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome! Absolutely fantastic customer service and facilities. I would highly recommend and great prices to! Jamie has been a great help and when I visit my storage unit everyone is super friendly and always there to help. I recently searched online for storage in and around York. I was contacted the following day with a courtesy call from Jamie in the office. He has a very honest and genuine manner and I signed up for a medium sized unit. A week later I used the recommended “man with a van” to move my bits and bobs. The units are clean, easily accessible and in a prime location at Monks Cross. The whole process is very straight forward with no hidden extras and everything you need can be bought on site. (Boxes, locks etc) Karen, Jamie and the rest of the team are super friendly and very helpful. I’ve been very impressed so far and having checked my unit today, I was pleased to say everything is dry, safe and well looked after.