Testimonials

David Hopcroft
David Hopcroft
11:43 31 Jul 20
A well located self storage company. The units are clean and dry and come in a good selection of sizes. The staff are friendly and helpful. If you are looking to store items give this company a try.
Gennai
Gennai
14:25 30 Jul 20
Good technology
Maya Raza
Maya Raza
09:56 28 Jul 20
Super helpful, personable service, reasonable price.Go store staff made it quick and easy to drop off my items, they carried them to storage themselves, I didn't have to wait around for paperwork. They were flexible regarding awkwardly shaped items and that i had to make two drop-offs/collections due to my small car. All my items were returned safely and I didn't have to book an appointment to pick them up.Very pleased!
Nay Assassa
Nay Assassa
16:29 27 Jul 20
Perfect service for students, very easy to set up and great customer service if you want to vacate early. Jamie and Harry were especially helpful. Would use GoStore again.
Julia Fitzgerald
Julia Fitzgerald
11:22 27 Jul 20
Great customer service. Bright, very clean unit. Touch free entry system, good Covid security. Good position and easy access. Perfect for short term student storage. Would use again.
Felix Gralton
Felix Gralton
13:59 25 Jul 20
A great service with friendly staff!
Chloe Angwin
Chloe Angwin
14:00 17 Jul 20
Great storage unit and lots of flexible sizes to pick from... Great value for money. Very clean, modern, well equipped. Covid safe! Lovely people!
clem pavey
clem pavey
09:55 10 Jul 20
Fantastic service during a worrying time. Thank you Carol and Harry, top team and much appreciated.
Kayla Johnson-Campbell
Kayla Johnson-Campbell
10:00 09 Jul 20
Jamie and his team are excellent. We had a slight mix up with the van booking however Jamie did everything in his power to rectify the issue immediately and solved the problem. I would definitely reccommend this company especially for students. I will be using them for the rest of my degree! Thank you again!
Stuart Bowman
Stuart Bowman
13:59 08 Jul 20
Very friendly and helpful. Made the whole process easy. Recommended.
Veronica Brown
Veronica Brown
10:24 05 Jul 20
Really helpful, friendly service from Jamie. So easy to arrange and use the storage unit. We would highly recommend it.
Rebecca Jones
Rebecca Jones
11:18 02 Jul 20
Very smooth process, they were very happy to advise by phone about our requirements beforehand. When moving our things to storage, we were unloading within 5 minutes of turning up, Harry was very friendly and helpful on the day.
Dan Oenshaw
Dan Oenshaw
09:25 02 Jul 20
Kind, friendly and easy to deal with. Good price! clean and easy to access storage
bethany mchugh-hicks
bethany mchugh-hicks
15:05 29 Jun 20
I stored some belongings on behalf of my friends who had to return home (overseas) due to coronavirus. The staff are fantastic, friendly and couldn’t be more helpful. The prices are very reasonable too. I would definitely recommend.
Ryan Brown
Ryan Brown
11:14 27 Jun 20
Excellent service, especially given the circumstances with COVID, with lots of precautions in place. Was very simple and easy to access the locker with a handy little app that controls all the doors to get in. Lovely staff, very friendly and helpful. Would 100% recommend!
Sarah-Helen Snow
Sarah-Helen Snow
19:49 25 Jun 20
During these Covid times, nothing is easy and straight forward. And yet, all the staff at Go Store made the difficult task of clearing my son's University room and storing it before he moves into his student accommodation, simple. Everything was done either online or over the phone. Everyone was helpful and friendly. I cannot recommend them highly enough. Thank you Jamie and team.Sarah Snow.
Rosalind Seabrook
Rosalind Seabrook
07:05 25 Jun 20
Excellent customer service and very efficient and so easy to use with the app. The storage lockers are really accessible and secure.
Nicole Nash
Nicole Nash
21:35 22 Jun 20
An entirely great experience. I am using Go Store to store my belongings between uni houses and when I enquired I was told all my options and recommended a suitable size. After deciding to change the size I got in touch and it was done very easily. I would like to thank Harry in particular for helping me find what I needed and being very clear and helpful on the day I dropped my stuff off. 10/10 would highly recommend Go Store York 👍
carl elsby
carl elsby
11:01 22 Jun 20
Excellent customer service , the team discuss and make sure you have the correct size for your requirements, meaning you don’t pay for any storage you done need . The app takes seconds to download and is so easy to use making the whole experience quick and easy
Quratulaien Mohammed
Quratulaien Mohammed
12:57 15 Jun 20
Absolutely wonderful service, got my all stuff to the facility in 30 minutes! It was reassuring to know i have a good facility with insurance during these difficult times!
Sophie Wray
Sophie Wray
15:14 12 Jun 20
From the second I enquired about using Go Store the manager Jamie has been an absolute star, and has the best customer service skills I have ever received. Extremely helpful and friendly and made what could have been a daunting experience genuinely enjoyable. Thank you Jamie for being so fantastic! I couldn't recommend enough.
Rosie Hills
Rosie Hills
08:55 11 Jun 20
I bought some boxes, bubblewrap and tape from Go Store who couldn’t have been more helpful especially given the current circumstances. Very quick and smooth collection - I just let Jamie know that I’d arrived, he opened the loading bay remotely for me and I was able to collect my things from a room just outside the reception. Contact free, great value and very friendly service. Thank you Go Store - will be using you again!
Briony Gray
Briony Gray
19:01 08 Jun 20
I used Go Store to store my uni stuff between student house lets. On arrival I received great customer service. All the staff I interacted with were very friendly and helpful. The facility itself is also great, the lockers are as described and you are provided a lock to secure your items.Would definitely recommend using them!
Noémie Deed
Noémie Deed
16:45 03 Jun 20
Great storage facility. The building is always very well maintained and clean. The staff are extremely friendly and helpful. Security at the facility is very good and access to the premises is by mobile entry which works well. Having use of the van to move things has also been extremely useful. Thanks Jamie and everyone else at Go Store!
Laura Mumford
Laura Mumford
09:21 02 Jun 20
Good quality boxes, with some good packages available. Great customer service, really helpful and responsive. Also picking up the items was all totally contact free - so very Covid-safe too.
Jade Terris
Jade Terris
13:07 01 Jun 20
Abbie Alker
Abbie Alker
12:06 31 May 20
Great storage, easy to get into, lovely staff- deffo would recommend!
Elaine Lyall
Elaine Lyall
09:02 30 May 20
Very clean and tidy and well-organised with helpful and friendly staff, and fab to have the use of the van to get things into the facility easily. Thank you!
Fiona Frame
Fiona Frame
18:05 27 May 20
Clean, efficient, friendly and organised 😀
Christopher Betteridge
Christopher Betteridge
08:56 26 May 20
What can I say about this storage unit.From the first day I enquired about a storage unit Jamie and his team have been absolutely fantastic.The facility has units of various size and I was only encouraged to take the size of unit I needed and not over sold a larger unit. I was informed that should I need to I can upgrade to a larger unit at any time.The whole place is both spotlessly clean and very secure.During lockdown I had to move somethings to my unit and Jamie was able to open the gates remotely from home allowing me to move the things I needed to without seeing anyone.I would have no hesitation in recommending this particular business for all your storage problems and needs.
Chris
Chris
17:03 23 May 20
Quick easy process from first enquiring to taking possession of the unit. Even when I changed the size and date to occupy the unit. Staff on site where really helpful during the process in these trying times.
Emma Little
Emma Little
16:51 23 May 20
I just wanted to say thank you for all you help today. We all felt you went out of your way to make the process easy and relaxed especially under the current restrictions.I will certainly recommend you as a great service
Kathryn Ayres
Kathryn Ayres
08:33 21 May 20
Would definitely recommend Go Store. Jamie is incredibly helpful. There are a superb range of different sized storage units. The security is very reassuring. Very easy to set up access. The precautions in place during the pandemic are also make it very safe.
Luke Sanderson
Luke Sanderson
16:55 20 May 20
Becca Taylor
Becca Taylor
16:47 20 May 20
Jamie is super lovely and helped me so much with my move! Would 100% recommend, even under the current circumstances. I owe them all a big thank you!
Michael Kavanagh-Safran
Michael Kavanagh-Safran
16:25 20 May 20
Adam Holmes
Adam Holmes
12:47 03 May 20
Allie Daniel
Allie Daniel
08:14 01 May 20
Absolutely first class service from Karen & Jamie. After placing an online price query Karen got in touch very quickly to chat through everything. Whilst the quote was no different to any others I’d requested her warmth, friendliness and professionalism meant I had no hesitation in choosing them. She guided me through the sign up process quickly and easily and I had the unit in no time. The facility itself is well located, clean and super easy to use despite being so secure. Jamie kindly talked this technophobe through the app and getting set up to access and again has been so friendly, helpful and professional. Circumstances dictated that I moved during the lockdown which was unbelievably stressful but the service from Karen and Jamie was nothing short of fantastic. I can’t recommend them enough, thank you both!
Lucy Ryan
Lucy Ryan
20:43 23 Mar 20
The guys in Go Store Self Storage were great, Jamie and Harry were very friendly and professional in helping me move my stuff into storage. From start to finish, the process was easy and quick. The facility is top quality and entirely secure with easy use of their storage app to access units anytime. Would highly recommend for anyone looking for storage in York! Thanks again guys!
Robb Allen
Robb Allen
09:37 18 Mar 20
These guys are absolutely amazing they are so helpful I was having to put my whole house into storage and they helped me out to get the right storage combination I required as I had more things than I realized.
Denis Matthews
Denis Matthews
14:40 11 Mar 20
We have been delighted with the storage at Go Store. The building is clean, secure and safe. The people there have been a pleasure to deal with, very friendly and helpful. We would definitely recommend them.
Anna Ulbing
Anna Ulbing
11:16 01 Mar 20
Very friendly staff, Karen really helpful and welcoming when I visited. We got a great deal on the storage, and even though it looked small, was like a tardis!I had a really great experience!!
Phillip Suddaby
Phillip Suddaby
22:04 24 Feb 20
We have found Go Store excellent to use. We have had to make regular trips and the store is always clean and tidy, and the staff friendly and helpful. Although there is a high level of security, we have the store to be very user friendly.
Aleksandra Rojek
Aleksandra Rojek
11:22 17 Feb 20
Go Store is a great and accommodating facility with kind and helpful staff! Jamie and Rory have been amazing at organising a storage space hire to use for a film and on the day were very welcoming and were always happy to answer any question! Could not recommend more!
Charis Raine
Charis Raine
16:05 07 Feb 20
Excellent! So easy to arrange storage and the facilities are so clean, with very friendly staff.
Nicki Teale
Nicki Teale
00:15 07 Feb 20
Loz Bell
Loz Bell
14:35 03 Feb 20
After having no luck with finding packaging supplies in local stores I visited go store self storage where I found all the packaging supplies I needed! Brilliant range of supplies, parking and very secure. While I was there I asked the assistant manager Karen about their storage containers as I’m looking into moving. Karen went out of her way to show me round the storage unit and told me everything I needed to know. Such reasonable prices as well! I will definitely be back for more packaging supplies and to store my furniture.
Tony Mosley
Tony Mosley
14:13 29 Jan 20
Great service, great location, very flexible, no nonsense and made particularly easy by Karen. The move-in free van hire with simple cost effective (ie cheap) insurance was an absolute boon for this Smart car owner. 10 out of 10!!
Jessica Tregoning
Jessica Tregoning
09:20 23 Jan 20
WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Jessica Tregoning
Jessica Tregoning
09:19 23 Jan 20
WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Meryl Phillips
Meryl Phillips
12:00 22 Jan 20
Everyone knows that moving house is 1 of the most stressful experiences, yet I was moving house whilst based in another country which added another level of stress (living in Republic of Ireland and trying to sell my house in York). When the completion date was confirmed, I had just over a fortnight to move my belongings into storage. I had requested quotes from other storage companies who some had requested that I physically meet them to discuss my needs (not v. helpful to me). Go Store Self Storage was superb; from the 3D clips online to roughly working out how much space I required, followed up with a call from Jamie the manager, all my queries were answered and I felt at complete ease and in safe hands. The entire team; Karen, Harry and Jamie were very friendly and even better when I managed to save money from downsizing to a smaller unit as I had over-calculated the original space required. Would highly recommend this facility; super brand new, very secure (using smart phone application) and fantastic service. You won't be disappointed!
Jenny Poulter
Jenny Poulter
15:34 21 Jan 20
Excellent customer service. Personal and individual to us and our needs. Great site, very clean and easy access to the unit. Thanks to Jamie and the team. Would definitely recommend
Aitziber Viadas
Aitziber Viadas
17:50 16 Jan 20
Very good service and organised
Vicki Thomas
Vicki Thomas
13:41 08 Jan 20
Absolutely fantastic customer service and facilities. I would highly recommend and great prices to! Jamie has been a great help and when I visit my storage unit everyone is super friendly and always there to help.
Barbara Jackson
Barbara Jackson
15:53 12 Nov 19
I recently searched online for storage in and around York. I was contacted the following day with a courtesy call from Jamie in the office. He has a very honest and genuine manner and I signed up for a medium sized unit. A week later I used the recommended “man with a van” to move my bits and bobs. The units are clean, easily accessible and in a prime location at Monks Cross. The whole process is very straight forward with no hidden extras and everything you need can be bought on site. (Boxes, locks etc) Karen, Jamie and the rest of the team are super friendly and very helpful. I’ve been very impressed so far and having checked my unit today, I was pleased to say everything is dry, safe and well looked after.
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