Testimonials

s b
s b
07:40 15 Jan 22
We stored some stuff during a house renovation. The team were really helpful throughout and the facility was excellent. Would definitely recommend and use again.
Jenny Byrne
Jenny Byrne
17:42 14 Jan 22
I cannot recommend Go Store in York highly enough. We are a medium-sized business who needed a solution quickly, and Go Store staff went above and beyond to help, and do so each time we visit. We always feel valued and looked after. The service is exceptional and such friendly staff. Thank you Karen and all. Jenny
Garry King
Garry King
10:51 05 Jan 22
Excellent service very helpful, and friendly.
Paul Holden
Paul Holden
16:30 02 Dec 21
Friendly, very easy to use. A couple of hiccoughs with the app but staff always happy to help out. Would definitely use again.
Lynda Ruddock
Lynda Ruddock
23:09 30 Nov 21
From the initial enquiry to giving in notice of the unit. The staff were friendly and very helpful. Nothing was too much trouble. Highly recommend.
Robin Poulter
Robin Poulter
16:45 24 Nov 21
Efficient, friendly with excellent facilities
Ocean M
Ocean M
10:05 17 Nov 21
Clean store with 24hr access via an app which worked well. Only issue would be the cost, but that is always a decision to make
Deirdre Webster
Deirdre Webster
13:50 02 Nov 21
Friendly helpful staff. Well organised and secure storage.
Wayne Gascoyne
Wayne Gascoyne
15:40 17 Oct 21
Brilliant and safe with friendly staffwould recommend to anyone.Thanks guys
Keith cooper
Keith cooper
19:24 01 Oct 21
First class storage, polite, helpful and professional company, nothing less than 5*****
Jonathan Randall
Jonathan Randall
10:08 24 Sep 21
Exemplary service- this company went above and beyond to help ease the pain of moving house . Genuinely friendly service from booking to using the facilities, very professional with that personal human touch that you need during what is a very stressful process. Everyone we dealt with was knowledgeable and gave great advice in a calm and considerate manner . I would totally recommend GoStorage and will definitely use them agin.
Tracey Cross
Tracey Cross
16:26 18 Sep 21
Good storage and not too badly priced
Andrew Poole
Andrew Poole
12:34 12 Sep 21
Great service and excellent facilities. Our 2nd unit
Faisal Jahangir
Faisal Jahangir
12:53 09 Sep 21
We were highly impressed on how quick and smooth the whole process of reserving a storage space to getting all our stuff in the storage was. The free van hire for transportation made our life so easy!Special thanks to Karen for handling everything so efficiently.We highly recommend Go Store for all your storage solutions.
Jackie Turpin
Jackie Turpin
17:05 03 Sep 21
Very clean and very helpful. I underestimated the amount of storage I would require but they sorted me out on the day with no fuss. Very happy to recommend them.
Danny Horsfall
Danny Horsfall
11:40 02 Sep 21
I really don't have a bad word to say about the team at Go Store. The whole experience was a pleasure from initial inquiry to emptying our unit.Next time I need storage, it will 100% be with Go Store.
Chris Yates
Chris Yates
10:14 25 Aug 21
The lady I dealt with at the York store (Karen) genuinely could not have been more helpful or accommodating.She made it truly an “if Carlsberg did Storage” experience.What an absolute gem of a company representative. We arrived much later than anticipated due to ridiculous traffic but Karen helped load up my car and even put some of the stuff in her car to help.Honestly never met a more kind and helpful individual.Five stars is not enough.
Ellie Yates
Ellie Yates
13:35 24 Aug 21
I could not be more pleased with the service I received at Go Store. Staff on the phone were very friendly, and when I came to move my things out, Karen went above and beyond to help me move my things out in a careful and quick manner. A true lifesaver! I will absolutely be recommending this brilliant service to others!
Tom Haley
Tom Haley
11:31 21 Aug 21
We were moving house and everything had to go into storage as our new house wasn't ready. The team were helpful and gave advice regarding the size of storage required. Each time we called they were always very polite and helpful over the phone.On the day of the move it couldn't have been more simple. The process was easy and within no time I was set up. I can access the storage through a secure app on my phone, allowing me access to the doors and lifts. Very easy to use, and I could share the access easily with my wife.When the removal team arrived a member of the team were happy to let me leave, saving me a good 4 hours of waiting around. They called me when everything was packed in to say it had gone smoothly.Moving can be very stressful, but Go Store helped immensely. I would particularly like to thank Karen Bruce, as she was extremely helpful and took all the stress out of the situation. I can't recommend the team enough.
Andrew Copley
Andrew Copley
16:56 20 Aug 21
Everything these guys do is so easy and slick. Great customer service. Been a few times, always works perfectly, really clean and safe. Some great rates too.
Dave Tucker
Dave Tucker
14:33 12 Aug 21
Bev Flatt
Bev Flatt
15:24 09 Aug 21
Spotlessly clean and secure , very convenient with App access. The staff are great and friendly. Will definitely use again.
Lara Lara
Lara Lara
06:44 04 Aug 21
I could recommend Karen and her team without hesitation. Absolutely brilliant service . They will go beyond to make sure all your belongings are stored safely and always will advise on correct size of the storage so you don't end up overpaying . They managed to get me last minute storage even provided free van to move my belongings. All my belongings were stored in safe space . Facilities are clean and damp proof so all belongings were same condition as left.If I ever return to UK I will use your services again. Thank you guys . You took lots of stress off my shoulders as moving countries is extremely stressful experience. I wish you all the best in your business.
Aisha Khan
Aisha Khan
20:26 31 Jul 21
Affordable storage and really friendly team. Would not hesitate to use them again.
Jackie Ward
Jackie Ward
19:40 28 Jul 21
Very good service
T Edwards
T Edwards
14:57 28 Jul 21
Go Store we’re excellent. Easy, friendly, helpful and really straightforward with how they dealt with my storage. A thoroughly professional outfit.
Adam Parfitt
Adam Parfitt
07:21 24 Jul 21
A stressful experience made pleasurable by the super helpful staff 🤙🏻
Dee Copley
Dee Copley
20:10 13 Jul 21
Really efficient service. Very clean, feels safe. Great app.
Natasha Whitfield
Natasha Whitfield
21:15 10 Jul 21
We recently used Go Storage to store my fathers furniture between house moves. The staff have been brilliant and the whole process was made easier by these guys. Highly recommended
Steve Evans
Steve Evans
17:52 10 Jul 21
Recommended. The staff are very friendly and the facilities are clean and secure. Moving in and out was very easy, and although I didn’t need the free van in the end, it was good to know it was there.
York Cycling Tours
York Cycling Tours
17:37 09 Jul 21
The team and the building were both excellent. Great access, well organised, clean. Many thanks, it took the stress out of our house move.Highly recommended. Andy in Exeter
Caroline Buzasi
Caroline Buzasi
17:25 09 Jul 21
Graham Winn
Graham Winn
17:16 09 Jul 21
Dino Valenghi
Dino Valenghi
17:14 09 Jul 21
Kaylee Andrews
Kaylee Andrews
08:51 29 Jun 21
Excellent service and very friendly staff! Could not recommend these guys more, they're absolutely excellent and will do their absolute best to help you where they can! If I need to put my stuff in storage again, I'm definitely going with them. Jamie and Craig are amazing people and go above and beyond
Barry Dinkel
Barry Dinkel
09:02 25 Jun 21
Great storage setup, dry and secure. Staff are friendly and easy to deal with, highly reccomend.
Philippa Myers
Philippa Myers
12:12 21 Jun 21
A friendly company who made everything very easy on both move in and move out days- nothing was too much trouble- a truly professional company who care about their customers- a rarity. I can't recommend highly enough
andy mclachlan
andy mclachlan
09:53 11 Jun 21
We are a York brand providing wellness products called Fortress Health (find us on Amazon) We use Go Store almost like our own warehouse facility and actually it works better than having a warehouse. WHY, well it is safe, very clean, dry and warm, and their team are amazing which is ideal for anyone storing quality products like us. If you are a business considering storage, we have no doubt you may find cheaper, BUT, you will not find better.
Sophie Randall
Sophie Randall
09:25 11 Jun 21
Excellent service from start to finish. Due to Covid we had to move our moving in date which was no problem with the team. Jamie, Craig & Karen were very accomodating in every aspect, making the whole process hassle free. Honestly, the best customer service I have received anywhere in years!! Highly recommended!
Michael Brown
Michael Brown
13:29 01 May 21
Very professional set up - when I make my move, will certainly use them
Laura Laws
Laura Laws
04:15 23 Apr 21
Matthew McDonald
Matthew McDonald
11:51 16 Apr 21
Used GoStore recently in preparation for a house move. Great facility, variety of unit sizes, spotlessly clean, easy access and helpful, friendly staff. Would recommend and use again without hesitation.
Chris Wright
Chris Wright
15:19 10 Apr 21
Jackzo
Jackzo
14:13 04 Apr 21
Overall from what I gathered, a great facility manned by great staff. The ease of use of the service is managed well, with the app allowing access without any fuss. Storage is never going to be cheap but at least your stuff will be easily accessible and the staff are always trying to help not hinder. I was served by James and had a rather interesting situation however he solved any issues I had and made my decision to use gostore extremely easy.
Nick Self
Nick Self
20:16 27 Mar 21
Aaron Murphy
Aaron Murphy
14:15 20 Mar 21
First and foremost I'd like to give praise to the staff, namely Karen Bruce.She is a true asset to GoStore and is an absolute star!Nothing was too much for her and she explained all the intricacies so clearly it was impossible to misunderstand. She was friendly from start to finish and really helped me out! Thank you Karen!Secondly, GoStore is one of the (if not THE) best storage places I looked at in York. Secure, clean and dry! No damp boxes anywhere which I have had trouble with at 2 other storage places.Overall an excellent place to store your bits, would definitely recommend purely based on the customer service alone.
Janet Cochrane
Janet Cochrane
17:58 18 Mar 21
Excellent and friendly service from the team at GoStore York - very happy with everything, and I am sure they will look after my goods well.
Fiona Frame
Fiona Frame
15:15 11 Mar 21
Very straight forward process to register and get access to a storage unit. Karen was excellent with advice and helping to decide what unit would be best. Very friendly team and the storage facility is very clean and feels safe and welcoming.
Zoe Bounds
Zoe Bounds
09:46 07 Mar 21
Go Store have been brilliant. The charity I run, Breast Friends York, is small and we usually squeeze our equipment into our volunteers homes but when it was clear that the pandemic was going to stop our activities and hold us captive in our homes we needed to swiftly get some storage sorted. The team at go store really are a family and have gone the extra mile to assist us giving us value for money and supporting our charity. Dealing with all of this during lockdown hasn't been a problem. We have always felt safe and the system they gave in place means that their building is Covid safe. It's a pleasure doing business with Go Store.
Gary Linney
Gary Linney
18:48 04 Mar 21
Ordering a selection of boxes is so easy. Great value, great quality and great customer service! Thank you Karen & Co.
Noémie Deed
Noémie Deed
16:45 03 Jun 20
Great storage facility. The building is always very well maintained and clean. The staff are extremely friendly and helpful. Security at the facility is very good and access to the premises is by mobile entry which works well. Having use of the van to move things has also been extremely useful. Thanks Jamie and everyone else at Go Store!
Fiona Frame
Fiona Frame
18:05 27 May 20
Clean, efficient, friendly and organised 😀
Jessica Tregoning
Jessica Tregoning
09:20 23 Jan 20
WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Vicki Thomas
Vicki Thomas
13:41 08 Jan 20
Absolutely fantastic customer service and facilities. I would highly recommend and great prices to! Jamie has been a great help and when I visit my storage unit everyone is super friendly and always there to help.
Barbara Jackson
Barbara Jackson
15:53 12 Nov 19
I recently searched online for storage in and around York. I was contacted the following day with a courtesy call from Jamie in the office. He has a very honest and genuine manner and I signed up for a medium sized unit. A week later I used the recommended “man with a van” to move my bits and bobs. The units are clean, easily accessible and in a prime location at Monks Cross. The whole process is very straight forward with no hidden extras and everything you need can be bought on site. (Boxes, locks etc) Karen, Jamie and the rest of the team are super friendly and very helpful. I’ve been very impressed so far and having checked my unit today, I was pleased to say everything is dry, safe and well looked after.