Testimonials

Adam Parfitt
Adam Parfitt
07:21 24 Jul 21
A stressful experience made pleasurable by the super helpful staff 🤙🏻
Dee Copley
Dee Copley
20:10 13 Jul 21
Really efficient service. Very clean, feels safe. Great app.
Natasha Whitfield
Natasha Whitfield
21:15 10 Jul 21
We recently used Go Storage to store my fathers furniture between house moves. The staff have been brilliant and the whole process was made easier by these guys. Highly recommended
Steve Evans
Steve Evans
17:52 10 Jul 21
Recommended. The staff are very friendly and the facilities are clean and secure. Moving in and out was very easy, and although I didn’t need the free van in the end, it was good to know it was there.
York Cycling Tours
York Cycling Tours
17:37 09 Jul 21
The team and the building were both excellent. Great access, well organised, clean. Many thanks, it took the stress out of our house move.Highly recommended. Andy in Exeter
Caroline Buzasi
Caroline Buzasi
17:25 09 Jul 21
Graham Winn
Graham Winn
17:16 09 Jul 21
Dino Valenghi
Dino Valenghi
17:14 09 Jul 21
Kaylee Andrews
Kaylee Andrews
08:51 29 Jun 21
Excellent service and very friendly staff! Could not recommend these guys more, they're absolutely excellent and will do their absolute best to help you where they can! If I need to put my stuff in storage again, I'm definitely going with them. Jamie and Craig are amazing people and go above and beyond
Barry Dinkel
Barry Dinkel
09:02 25 Jun 21
Great storage setup, dry and secure. Staff are friendly and easy to deal with, highly reccomend.
Philippa Myers
Philippa Myers
12:12 21 Jun 21
A friendly company who made everything very easy on both move in and move out days- nothing was too much trouble- a truly professional company who care about their customers- a rarity. I can't recommend highly enough
Katie Merrin
Katie Merrin
09:56 16 Jun 21
Extremely helpful and easy access to storage unit.
andy mclachlan
andy mclachlan
09:53 11 Jun 21
We are a York brand providing wellness products called Fortress Health (find us on Amazon) We use Go Store almost like our own warehouse facility and actually it works better than having a warehouse. WHY, well it is safe, very clean, dry and warm, and their team are amazing which is ideal for anyone storing quality products like us. If you are a business considering storage, we have no doubt you may find cheaper, BUT, you will not find better.
Sophie Randall
Sophie Randall
09:25 11 Jun 21
Excellent service from start to finish. Due to Covid we had to move our moving in date which was no problem with the team. Jamie, Craig & Karen were very accomodating in every aspect, making the whole process hassle free. Honestly, the best customer service I have received anywhere in years!! Highly recommended!
Michael Brown
Michael Brown
13:29 01 May 21
Very professional set up - when I make my move, will certainly use them
Laura Laws
Laura Laws
04:15 23 Apr 21
Matthew McDonald
Matthew McDonald
11:51 16 Apr 21
Used GoStore recently in preparation for a house move. Great facility, variety of unit sizes, spotlessly clean, easy access and helpful, friendly staff. Would recommend and use again without hesitation.
Chris Wright
Chris Wright
15:19 10 Apr 21
Jackzo
Jackzo
14:13 04 Apr 21
Overall from what I gathered, a great facility manned by great staff. The ease of use of the service is managed well, with the app allowing access without any fuss. Storage is never going to be cheap but at least your stuff will be easily accessible and the staff are always trying to help not hinder. I was served by James and had a rather interesting situation however he solved any issues I had and made my decision to use gostore extremely easy.
Nick Self
Nick Self
20:16 27 Mar 21
Aaron Murphy
Aaron Murphy
14:15 20 Mar 21
First and foremost I'd like to give praise to the staff, namely Karen Bruce.She is a true asset to GoStore and is an absolute star!Nothing was too much for her and she explained all the intricacies so clearly it was impossible to misunderstand. She was friendly from start to finish and really helped me out! Thank you Karen!Secondly, GoStore is one of the (if not THE) best storage places I looked at in York. Secure, clean and dry! No damp boxes anywhere which I have had trouble with at 2 other storage places.Overall an excellent place to store your bits, would definitely recommend purely based on the customer service alone.
Janet Cochrane
Janet Cochrane
17:58 18 Mar 21
Excellent and friendly service from the team at GoStore York - very happy with everything, and I am sure they will look after my goods well.
Fiona Frame
Fiona Frame
15:15 11 Mar 21
Very straight forward process to register and get access to a storage unit. Karen was excellent with advice and helping to decide what unit would be best. Very friendly team and the storage facility is very clean and feels safe and welcoming.
Zoe Bounds
Zoe Bounds
09:46 07 Mar 21
Go Store have been brilliant. The charity I run, Breast Friends York, is small and we usually squeeze our equipment into our volunteers homes but when it was clear that the pandemic was going to stop our activities and hold us captive in our homes we needed to swiftly get some storage sorted. The team at go store really are a family and have gone the extra mile to assist us giving us value for money and supporting our charity. Dealing with all of this during lockdown hasn't been a problem. We have always felt safe and the system they gave in place means that their building is Covid safe. It's a pleasure doing business with Go Store.
Gary Linney
Gary Linney
18:48 04 Mar 21
Ordering a selection of boxes is so easy. Great value, great quality and great customer service! Thank you Karen & Co.
Rachel Platts
Rachel Platts
07:54 26 Feb 21
I Messaged them on the page to ensure packing items were in stock, 2 minutes after my order I received a phone call saying my items were ready to collect, they even carried them to the car for me. Perfect thank you soooo much :)
Anthony Ogden
Anthony Ogden
12:48 25 Feb 21
Excellent service. We were contacted immediately after looking on the website and talked through the service on offer. We were met at the storage unit and dealt with by a lovely lady called Karen and the gentleman we spoke to on the phone. They helped us with the procedure and their customer service was excellent. We would not hesitate to recommend.
Andrew McKevitt
Andrew McKevitt
19:02 18 Feb 21
Clean and tidy. Efficient booking in process and access via an app
richard morrison
richard morrison
14:29 13 Feb 21
Great service and friendly staff. Easy online booking system and access.
Louise Emeny
Louise Emeny
19:07 05 Feb 21
Thank you very much to Jamie and your team. We are thankful you were flexible and able to accommodate our needs. The units are very clean and easy to access, with trollies that were breeze to move around. Instructions for the remote access via the app to the building and lift were excellent and we never incurred any problems. Will definitely use you again.
Rowan Wytchwood Wright
Rowan Wytchwood Wright
10:49 05 Feb 21
Cannot thank the staff at go store enough, my experience with them was so pleasant, all the staff were helpful and friendly and they managed to get me my ideal storage solution. They are a must use for storage
Mark Brewer
Mark Brewer
11:57 04 Feb 21
Very prompt quick and collect, greeted and order handed over immediately on arrival.
Lance DMKeith
Lance DMKeith
14:47 02 Feb 21
Great service and extremely clean and smart facility... Thanks guys
Vicky Hall
Vicky Hall
18:53 24 Jan 21
Went out of the way to help me last minute, great service, much appreciated!
iain wilde
iain wilde
19:45 22 Jan 21
Fantastic customer service... Seamless placed the order and they delivered... The team even looked to save me money with my requirements in regards to the amount that I was storing they wanted to ensure that storage was of correct size. They stated that should I not require the 150 sq ft then they had plenty options to accommodate should I need to reduce my sqft. However I needed it all and more and again they accommodated this with minimum fuss.Again I can not say enough with the customer service they tailored the costs to price math others in the city ..My decision to put my furniture into storage was a very last minute, however my enquiry was personal answered by a phone call within minutes of me placing it ... This I can say was not mirrored by their rivals within the City. Fantastic service from Jamie, Craig and Karen .... Bravo ..... suburb.... Amazing value for money. Will recommend you all I meet
Daniel Holmes
Daniel Holmes
14:20 22 Jan 21
Easy to set up and moved in within 20 minutes excellent.
Laura Deacon
Laura Deacon
04:26 01 Jan 21
We were looking for longterm storage and had contacted Go Store and numerous competitors for quotes.Go Store immediately stood out as we received a call from Karen to advise us on the size of unit we would likely require and in fact saved us money by suggesting we would need a smaller unit than originally thought.Despite the lockdown happening the process of taking on the Unit was seamless and the smart phone access app is ingenious and allowed us to fill our Unit at our own rate.I cannot praise Karen or Jamie highly enough as they have been so welcoming and helpful through the process and it is hard to think how our experience with the company could have been improved. No hesitation whatsoever in wholeheartedly recommending them to everyone.
Oswa1d Gaming
Oswa1d Gaming
09:06 27 Dec 20
Luke jenkinson
Luke jenkinson
17:18 22 Dec 20
Joe Rowson
Joe Rowson
08:54 22 Dec 20
Tanny
Tanny
13:31 20 Dec 20
ther are awesome clean friendly always looking to help you secruity is good too the staff always welcoming
Pam Greenhill
Pam Greenhill
12:49 20 Dec 20
Go Store saved our bacon. I wanted storage for my belongings that was safe and with their security system I knew it was more than safe. It may cost a bit more but it's worth the extra pennies as it all includes insurance and high tech security. Sure we can't go in at 2am but it just means being organised. The staff are great and so helpful and friendly. I honestly couldn't ask for better people to look after my belongings.
Sven Alexander
Sven Alexander
12:11 20 Dec 20
Very friendly and efficient staff and service. Easy to use and access as well as being clean and with social distancing measures in place.
Nick Frost
Nick Frost
17:49 19 Dec 20
Great experience with Go Store - the units are very spacious and the whole building is kept pristine. Entry and access to units can all be controlled via an app which works really well and perfect for these times as there is no need to touch anything.Jamie, Karen and the team were a pleasure to deal with and went above and beyond to help us find the units we needed at the best price. Really friendly and exceptional service.
Tony Mosley
Tony Mosley
17:36 19 Dec 20
This is a really great storage facility. It has a good selection of store room sizes and it is spotlessly clean. Jamie and Karen and the rest of the team are always smiling, welcoming and helpful.Sue Mosley
Jane Randles
Jane Randles
17:21 19 Dec 20
Cindy Bushell
Cindy Bushell
14:39 19 Dec 20
Absolute pleasure to recommend GoStore! After a very stressful move the Go Store team couldn’t have been more welcoming and helpful. So reassuring to know our things are safe inside their immaculate units.
Brew Crew
Brew Crew
22:19 18 Dec 20
Excellent service & modern facility. Would recommend.
Adam Wilson
Adam Wilson
15:12 13 Dec 20
Very efficient, friendly staff. Clean and easy to use. I strongly recommend.
clive headland
clive headland
20:35 12 Dec 20
can't fault, friendly and helpful. would definitely recommend.
Noémie Deed
Noémie Deed
16:45 03 Jun 20
Great storage facility. The building is always very well maintained and clean. The staff are extremely friendly and helpful. Security at the facility is very good and access to the premises is by mobile entry which works well. Having use of the van to move things has also been extremely useful. Thanks Jamie and everyone else at Go Store!
Fiona Frame
Fiona Frame
18:05 27 May 20
Clean, efficient, friendly and organised 😀
Jessica Tregoning
Jessica Tregoning
09:20 23 Jan 20
WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Vicki Thomas
Vicki Thomas
13:41 08 Jan 20
Absolutely fantastic customer service and facilities. I would highly recommend and great prices to! Jamie has been a great help and when I visit my storage unit everyone is super friendly and always there to help.
Barbara Jackson
Barbara Jackson
15:53 12 Nov 19
I recently searched online for storage in and around York. I was contacted the following day with a courtesy call from Jamie in the office. He has a very honest and genuine manner and I signed up for a medium sized unit. A week later I used the recommended “man with a van” to move my bits and bobs. The units are clean, easily accessible and in a prime location at Monks Cross. The whole process is very straight forward with no hidden extras and everything you need can be bought on site. (Boxes, locks etc) Karen, Jamie and the rest of the team are super friendly and very helpful. I’ve been very impressed so far and having checked my unit today, I was pleased to say everything is dry, safe and well looked after.
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