Very helpful, friendly service. Extremely clean inside and out and facilities could not be any easier to access but with knowledge of being safe & secure. Location also very easy to access on the edge of the York ringroad .
08:28 14 Aug 22
Stuffs are friendly, instructions are clear. They correct my own estimated storage size and helps me save money on the unit.
14:49 10 Aug 22
Honestly, the staff were lovely, helpful and understanding. The prize for the storage units is fair and reasonable. I recommend it to any student who is planning to move out or finishing of their final year 😁
11:40 01 Aug 22
Highly recommended! Ashleigh and Jamie are super friendly and helpful, offer great value for money, flexibility to your needs (i.e. they offered to change the size of the unit if needed when I turned up and saw what I had), and an easy convenient location. Very impressed.
14:26 31 Jul 22
Ive been using GoStore for several months now and its been nothing but a positive experience! The staff are always friendly and helpful and the facilities are first rate. It’s gated and loaded with CCTV so a really safe and secure place to leave your belongings. The staff make a spot on cuppa too👌 Keep up the good work guys.
06:54 27 Jul 22
Very helpful and friendly!
16:21 25 Jul 22
15:16 25 Jul 22
Excellent service from the moment I made contact to enquire about renting the units. All the staff were friendly and made me very welcome especially while my possessions were being offloaded. The app which allows you to gain access to the building was a great bonus and a huge plus in providing that extra customer care.All in all, highly recommended.
21:49 23 Jul 22
Absolutely brilliant. Great value.
19:22 22 Jul 22
Go Store Self Storage York were absolute life savers. At such short notice they were able to find me the perfect sized unit at a student friendly rate. As well as being able to provide me transport to and from the unit for my belongings, their communication was also spot on whether it be an email or a phone call. I would highly recommend this storage facility to not only students, but anybody else in need of this service. Staff were amazing. Process was transparent. All in all, very satisfied.
13:58 25 Jun 22
Amazing staff, extremely helpful and reasonable prices
14:55 21 Jun 22
As someone who often finds formal business quite intimidating, I cannot recommend Go Store enough! From phone to waiting room they have been utterly brilliant, super helpful, understanding and kind, even going so far as to provide refreshments! A lovely company run by even lovelier people, if you need storage then they're the folks to go to! Keep up the good work!
13:07 13 Jun 22
Needed storage for moving to a smaller place and this ticked all the boxes. Friendly staff, reasonable prices and very straightforward. Very impressed :)
07:17 26 May 22
There should be room for 10 stars - and then I'd want to add more. How can I praise Karen more? She provided excellent customer service and kind words, along with colleague Ashleigh, when we were looking for storage solutions after failing to find a removal firm at short notice during our recent house move. The facilities are first class and secure, and so easy to use. It was a massive weight off our shoulders, and the only part of the house selling/buying process that went according to plan - and the only part that was a pleasant experience (apart from stepping across the threshold of our new home at long last!). Thank you again Karen.
11:07 14 May 22
Great modern facilities: clean, convenient & secure. Super friendly & helpful staff. Will definitely return if the need arises & no hesitation in recommending.
22:20 12 May 22
Great storage company, amazing customer service, the app used is really useful and easy to understand. The unit was a great size for the price and very clean. Amazing service from Ashley, she was so kind and helpful when I was in a dilemma and I am super grateful.
23:30 11 May 22
Lovely storage facility, Absolute superb staff members who help every step of the way - always notifying you when your order arrives & have a handy dispatch service you can use100/100 my go to storage facility
06:24 01 May 22
Fantastic experience. Easy to use, the app making access easy and secure, especially if you arrange out of hours access. Thankfully the staff were very helpful in sorting it minor issues (all my fault as a technophobe!!), they were very patient, and generally just made the whole thing very easy.I was never concerned about the safety of my possessions, once you see the set up it sets your mind at ease. Would highly recommend and wouldn't hesitate to use them again.Primarily dealt with Ashleigh, so a big thank you to her and the rest of team.
16:31 29 Apr 22
Karen deserves 10 stars for a super efficient and friendly service. Would highly recommend to all.
16:46 27 Apr 22
The whole experience was a good one. Very helpful staff. The rental process was well organised and access to the units very straightforward, whilst having the assurance that belongings were safe and in a good environment.
11:59 22 Apr 22
Amazing facilities, let us use there hire van for the day to move our kit in. Coffee facilities, we get our orders dropped off here, and they let us know when they are on site, so we can come pick them up. Very modern. great place! Would recommend to anyone
07:44 16 Apr 22
I have had a wonderful experience with GoStore. All the staff are so friendly and helpful and made everything so easy. Would definitely recommend for business or home storage
18:31 14 Apr 22
Go Store provide a professional and personal service from the first enquiry through to the friendly welcome, the staff couldn’t have been more helpful and nothing was too much trouble. The site itself is immaculate, safe and secure and the units clean and dry. I can highly recommend Go Store to anyone needing either a short term or longer let, and the rates are competitive and provide good value for money. An excellent service all round!
17:45 14 Apr 22
12:27 14 Apr 22
Used GoStore for storage when moving out of uni, great service and friendly staff, definitely will be using their service again as they were wonderful, highly recommend :)
16:24 12 Apr 22
Absolutely brilliant storage units. Modern well placed and the staff especially Karen are so welcoming and helpful. Nothing is too much for them and the cups of coffee are fantastic. 5 stars is not enough
14:34 12 Apr 22
11:15 12 Apr 22
Go store is awesome! I love the smart doors and secure entry. That staff are fantastic, polite and helpful.
10:54 12 Apr 22
Helpful people and great place to store things
20:17 08 Apr 22
Karen, Jamie and the Team at Go Store are absolutely fantastic. Helpful, nothing is too much trouble and my Black Labrador Phoenix has adopted a new role as Karen’s PA.
19:06 07 Apr 22
Friendly, efficient staff and a great storage facility.
11:40 05 Apr 22
I have been here for a couple of months now, having joined a company which already made use of the storage, but so far my experience has been impeccable. Staff are always friendly and on-hand to help, whilst everything is clean and orderly every time. Storage units are spacious and easy to access - and the app is a godsend. So go Go Store!
09:17 03 Apr 22
Staff at Go Self Storage are friendly, extremely helpful and professional. They quickly worked out the size of container I might need and explained the contract details and sent the paper work through quickly. Their app makes it easy to access the secure premises and lifts take you to your required floor if needed. Trolleys are available to move your items if necessary.Once I had removed some items and required a smaller container, one was identified within minutes and I was able to move my belongings immediately and reduced my costs. Based on my personal experience I cannot recommend the store highly enough.
19:04 01 Apr 22
Very professional & modern business but with old fashioned values such friendly & helpful staff, the app is fabulous & easy to use & the storage units are immaculately clean & very secure - first time we have ever used a storage unit & would definitely use again & highly recommend thanks GoStore you were all amazing !!!
07:33 30 Mar 22
Really helpful and friendly staff, storage units are clean and dry and easy to access. Everything felt very secure. Great experience, would be more than happy to use again!
17:26 29 Mar 22
A very efficient service with friendly and helpful staff, units are clean and tidy and well looked after.
13:57 29 Mar 22
Excellent storage facilities and friendly and helpful staff. Come and go as you need within opening hours. Secure storage and use of access via an app. Will use again
07:37 21 Mar 22
Super service throughout. Admin process was really good with great flexibility around unit size including option to change, which I took advantage of. Storage access very simple and flexible via an App. Modern storage space accessed easily by large lifts.Staff team were very helpful and answered all my questions effectively and supportive in every respect.Would certainly recommend GoStore.
11:18 20 Mar 22
Another very swift, helpful and professional service from all at Go Store in York, especially Karen for helping us with everything we required. I would definitely recommend using this service to everyone, without doubt.
09:42 12 Mar 22
I would recommend go store to anyone. The service is amazing and the staff are all so lovely and welcoming! I couldn't recommend go store more, I would definitely use the storage again in the future. (You also get a refund of any money you paid but havent used eg if you move out of the storage early, which is an added bonus!)
11:15 09 Mar 22
Excellent storage facility. Its got it all; Internet, amenities, kind staff.
09:40 04 Mar 22
I have been a client of GoStore since the elder days. Jamie and Rory are top-shelf chaps, but Karen is a bit iffy… I asked for a discount, and all she offered me was a lousy coffee.I was introduced to GoStore by my fiancée (Anne of the 1,137 days) but she never received the promised vouchée.I would still recommend them because (in the words of El Guapo) “them boyz ‘av branded gilets innit” ...and they have nice mints on the counter too!
21:46 02 Mar 22
It was very fortunate that I found Go Store when I was moving house. The staff have been very helpful and accommodating, and at a time when the transition of moving from one home to another is often fraught with problems, Go Store relieved much of the worry. They were always willing to help with the suitability of rooms, which were clean, secure, dry and easily accessible, and overall the experience considerably reduced the stress of moving. The location at Monks Cross is also convenient, and I'm very glad I found such a really terrific place to store my belongings.
12:32 02 Mar 22
We took some units with Go Store York and i must say how impressed we were.The whole set up was seamless and the staff and whole package were flexible to our ever changing needs.I would not hesitate to recommend these guys for your business, or personal needs.We always expect high levels of service, but don't always get them, but with these guys we did - a big thanks to all at Go Self Storage York.
12:05 02 Mar 22
The team at Go Store in York is excellent, very helpful and friendly. They respond to phone calls and emails quickly. The storage facilities are easy to access, clean and well lit. The customer toilet is clean, and there is a sitting area at reception. There is plenty of parking space in the grounds, and it is near a retail park with cafes, shopping & petrol. I highly recommend this Go Store for storage.
12:37 24 Feb 22
I deliver products Mon-Fri all over the country to different Storage Units and this is by far my favourite. Its in a Great location and easy to get to with a big car park accessible for large vehicles. It has bluetooth accessibility to gain entry in and out of the building and same with entry to your personal unit. This to me is what makes this so unique as I have not seen anywhere else or any other competitor use and in my opinion makes it so much easier than having to faff about with codes and padlocks. Its as simple as a touch of a button on the app on your phone. They also have a spare unit that can be used as an overspill if needed which has helped me before in the past when having large deliveries not being able to fit in the unit for that specific week. This of course is another great gesture from the staff by letting me use this as an option when needed. I think they are lovely people who genuinely care about their customers.Would highly recommend!
15:02 23 Feb 22
Everything about the experience has been fantastic.Incredibly easy online sign up which was so helpful since I needed to be into my unit quickly. The app controlled entry is so easy to use too, meaning you can be in and out with a car load of storage in a short space of time.Inside it is so clean, tidy, and brightly lit. The standard that the units are kept up to is amazing.The customer service has been impeccable too! Really personable and friendly at every single stage which makes it great experience!Cannot fault!!
14:54 21 Feb 22
Really helpful and welcoming staff, Great storage units with easy access and at a good price. Use of a Van when moving stuff in to storage was incredibly useful
Great storage facility. The building is always very well maintained and clean. The staff are extremely friendly and helpful. Security at the facility is very good and access to the premises is by mobile entry which works well. Having use of the van to move things has also been extremely useful. Thanks Jamie and everyone else at Go Store!
WOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Absolutely fantastic customer service and facilities. I would highly recommend and great prices to! Jamie has been a great help and when I visit my storage unit everyone is super friendly and always there to help.
I recently searched online for storage in and around York. I was contacted the following day with a courtesy call from Jamie in the office. He has a very honest and genuine manner and I signed up for a medium sized unit. A week later I used the recommended “man with a van” to move my bits and bobs. The units are clean, easily accessible and in a prime location at Monks Cross. The whole process is very straight forward with no hidden extras and everything you need can be bought on site. (Boxes, locks etc) Karen, Jamie and the rest of the team are super friendly and very helpful. I’ve been very impressed so far and having checked my unit today, I was pleased to say everything is dry, safe and well looked after.